Elongated memory foam pillow covered in a removable snug cover that's braided and decorated with pom poms.
at our core | We’re a fourth-generation textile family with one mission: to create moments of joy through comfortable things.
how it started | An entrepreneur approached us to develop a blanket for his luxury hotels. It was no easy task; he wanted it to be soft as cashmere, but able to withstand heavy hotel use and industrial cleaning. We embraced the challenge and created our first line of blankets for exclusive use in his hotels. Fast forward two years, and our blankets were performing even better than we expected. It seemed like almost every guest wanted to buy one, many blankets even mysteriously went "missing" (!) and, most telling to us, our kids couldn’t sleep without them. That's when we realized our product should be shared with the world. So, we partnered with Michael, the hotelier, to form a family company with one simple mission: to create joy through comfort, one soft piece at a time. Here’s to softness and happiness.
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Please note that the final shipping rate at checkout may differ from above if ordering multiple items from different vendors.
Returns
We have a 30-day return policy, meaning you have 30 days from which your item is received to request a return for a refund (minus the cost of return shipping), store credit, or exchange. In select cases, a restock fee may apply.
To be eligible, your item must be returned in the same condition as it was received, unused, in its original packaging, and include proof of purchase. Click here to start your return. Items returned without first requesting a return will not be accepted.
Defects & Damages
Please inspect your order upon receipt and contact us at support@lilyandonyx.com within 5 days if the item is defective, damaged, or if you receive the wrong item. Photos showing defects or damage will be required via email.
Exceptions / Non-Returnable Items
Certain items cannot be returned, such as made-to-order items, sale items, gift cards, consumables, and live plants. Please contact us if you have questions or concerns about your specific item.
